Delivery & Return

Delivery Options Overview

Allphoneholders offers ideal shipping methods for several ways.The package will shipped the economy way by default.Such as China post or Yanwen....If you want the faster effiency,you can choose standard express delivery.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Allphoneholders online store;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation


My order hasn't arrived yet. Where is it?

Once you placed the order and finished the payment, you will received the tracking number of the package from the email. you may track the location of the package.

Do you deliver on public holidays?

It depends on your local post office. You may contact with the local post office when you need it .